Privacy Statement:
The Speckled Hen Country Bakery is committed to protecting your privacy.

The Speckled Hen Country Bakery Privacy Policy
The Speckled Hen Country Bakery aim to provide the best possible service to our customers and in order to do this, feel it is necessary to collect certain information from them.

What information is collected by Speckled Hen Country Bakery and how do we use it?
When you place an order or make a booking for a party, we need to know your name, e-mail address, delivery address, credit or debit card number, expiry date and start date/issue no if applicable. This allows us to process and fulfill your orders or party booking and to notify you of your order status.

We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order or booking. For some deliveries this number may be given to our couriers.

How is customer information protected by Speckled Hen Country Bakery?
When you place order or make a booking, we offer the use of a secure server for your credit/debit card details. The secure server software (Roman Cart) encrypts all credit card information you input before it is sent to us. If you would rather not send your credit/debit card details to us over the Internet, then you can opt to pay by personal cheque or postal order. This can be sent with your booking form if it is for a party. If you are sending a cheque to pay for an order, we will have to receive cleared funds before your order is dispatched. Furthermore, all the customer data we collect is protected against unauthorised access.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable you to store items in your shopping basket. Most web browsers automatically accept cookies, but you can usually prevent your browser from doing so. Cookies are required to be enabled for the ordering process to work.

Is any of the information collected by Speckled Hen Country Bakery disclosed to outside parties?
The Speckled Hen Country Bakery does not sell, trade or rent your personal information to others.

Summary
The Speckled Hen Country Bakery are committed to protecting your privacy. All the information we collect is required to make shopping at speckled-hen.co.uk and heartsandhens.co.uk possible and to help create a positive shopping experience. We do not sell, trade or rent your personal information to others.

Consent
By using our web site, you consent to the collection and use of this information by The Speckled Hen Country Bakery.
Any changes to our privacy policy in the future will be posted on this page. This is so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

If at any time you believe The Speckled Hen Country Bakery has not adhered to these principles, or have any other questions or comments about our privacy or security policies then please contact us.